Brian and Lori Lehmann  
 
Client Comments:

The contractor business is filled with stories of companies with less-than-ethical business practices.  When searching for a contractor to remodel our kitchen and two baths, we looked for not only a quality-oriented renovation company, but also one with an owner that was trustworthy and transparent in all aspects of the project.
Brad Christensen and his team, Bill Voorhaar, Christine Cox, and Meghan Rakotz, consistently demonstrated the values of trust, respect and integrity that we sought.
True to their word, BC Renovations team met with us each week of our 5 month remodel to review the project status, project timeline, and next steps.  At the close of each meeting, Brad would ask “How are we doing?”  Even when we had bad news or frustrations to share because of a challenge with a subcontractor, Brad was open to our feedback and responsive to correcting the problem.  Upon several occasions, Brad and his team proactively addressed problems- maintaining transparency by informing us of the problem and resolution.
In observing Brad work with his tem, he casts a shadow of a leader that models, fair, honorable and ethical behavior at all times.  The true measure, from our perspective, of a trustworthy company is one you would return to again and again.  Our experience with BC Renovations is one we would repeat.

Submitted by Brian and Lori Lehmann for 2009 BBB Business Ethics Award nomination.
 

Tony and Peggy Lock

Whole house renovations.  Reconfigured kitchen, master bathroom/closet, family room fireplace, and created utility addition.
   
 
Client Comments:

“You are doing so well.  You have pleased us to no end”.  “We’re very pleased with how smooth everything has gone.  I know there must have been glitches occurring, but you guys fix them before they become problems.”

 

Kelly and Jennifer Dunn

Master Suite renovations.  Repaired foundation problems, designed and installed a fireplace, custom millwork, flooring, and upgraded bathroom layout and finishes.

   
 
Client Comments:

“Good, great, we are thrilled.”  “…all the trades have been very neat and polite.”  “Everything looks so good.”

 
Lori Columbus
Phase I-Renovated Family Room, Dining Room, Living Room, New wood flooring, redesigned Fireplace,
Phase II- New Exterior Doors, Interior Painting Throughout, Lighting, & New Countertops
Phase III-Exterior Paint & Additional Interior Paint, Kitchen Backsplash, New Windows, Exterior & Interior Lighting, New Window Coverings
Client Comments: "As we near the end of 'phase three' I feel saddened to think I  won’t be seeing the two of you on a regular basis for a while." "My loyalty comes easily when working with a company that  continues to exceed my expectations. The knowledge that  every detail will be communicated and followed through to  fruition is invaluable to me. Your integrity and honesty are  greatly appreciated…."
John & Monica Nelson
Phase I-Refinished two baths
Phase II-Redesigned Master Bath
Phase III-Currently renovating Kitchen & Family Room
Client Comments: "Good, very good, excellent." 
  Monica says that we are great.  "The trades are very polite."
"Wonderful"
Pete & Cindy Wagner
Exterior Finishes on entire house. Stucco, paint, new windows, light fixtures, scuppers, replaced all peeled poles and exterior beams.
Client Comments: "You guys are doing great.
 Very impressed with response and follow-up." Cindy likes the  fact that we do the weekly meetings and minutes.
Steve Kaplan & Janet Samuels
Phase I-Addition of Flex Room and enlarged existing water closet to full bath
Phase II-Completed 5-31-07 Expanded laundry room and added additional storage space to office
Client Comments: "Has been going good."  

"Appreciated that you took care of anything that came up  during the project."  "Turned out really well."

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